Apple to pay $25 to iPhone users; check if you are eligible

Apple has bowed down to user complaints regarding the slowdown of iPhones. The company has agreed to pay $25 to affected iPhone users. The move comes as part of $500 million class-action settlement in a case which involves slowing down older iPhones with a battery software update.

iPhone models including iPhone 6, 6 Plus, 6s, 6s Plus, 7, 7 Plus and iPhone SE running iOS 10.2.1 are suffering from performance throttling problem. if you owned any of these devices before December 21, 2017, you can claim for the refund.

Apple admits that the software update slowed down iPhone models with degraded batteries. The company had covered it up by saying that the update is necessary to prevent unexpected shutdowns and preserve the device life.

Following the complaints by users, Apple apologised for not communicating the same to users. It even offered battery replacement at a nominal price to affected iPhone owners. In an official statement, Apple had said, “We know that some of you feel Apple has let you down. We apologise.”

Consumer fraud group from France pulled Apple into the court for degrading the iPhone performance. The Directorate General for Competition, Consumption and the Suppression of Fraud (DGCCRF) gave a verdict that Apple has failed to inform users that iOS updates to older iPhones could slow down their devices.

The preliminary settlement is yet to be approved by the US District Judge in California. As it stands, the settlement will force Apple to pay $25 per iPhone to users. Apple will need to fulfil a minimum payout of $310 million to all affected users.

These are the devices that are eligible for compensation:

  • iPhone 6
  • iPhone 6 Plus
  • iPhone 6s
  • iPhone 7
  • iPhone 7 Plus
  • iPhone SE