New rules for Mobile Number Portability at a glance

The Indian telecom regulator has revised the norms for mobile number portability (MNP) in India. The revised rules make the porting process simpler and faster.

According to the new rules, the telecom authority of India (TRAI) will now check whether you are eligible to port your mobile number or not. The telecom authority will generate a Unique Porting Code (UPC) when the subscriber is eligible to port his/her mobile number. The UPC will be valid for four days. Earlier the UPC was valid for 15 days. The code will remain valid for 30 days in Jammu & Kashmir, Assam, and North East.

If the customer wants to port his/her number to another operator in the same circle, telecom operators will have to execute the process within three days. For porting number to another circle, it will take up to five days.

For individual users, the porting request cannot be rejected once the UPC is issued. For corporate numbers, the porting request will be forwarded to the donor operator. The user will need to furnish an authorisation letter from the corporate entity for verification purpose.

The telecom operators are likely to charge Rs 6.46 per porting request. The subscriber can even withdraw the porting request by sending SMS to 1900. TRAI has issued a set of new rules to check your eligibility for porting.

  1. User needs to have an active mobile connectivity for at least 90 days.
  2. The porting cannot be prohibited by the court of law. The mobile number should not be sub-juice to port it.
  3. There should not any contractual obligation as per the exit clause in the subscriber agreement with the operator.
  4. If you submit the request to change ownership of the phone number, the portability request will get canceled.
  5. Postpaid customers must clear all the outstanding dues according to the normal billing cycle, otherwise, the porting request will not be considered.