The chat app has updated its FAQ page announcing the latest changes. The decision to end support will affect many Android and iPhone users. The updated FAQs ask people to use phones running KaiOS 2.5.1+ including JioPhone and JioPhone 2. WhatsApp is also ending support for Windows Phone users. The Windows Phone OS will not work on devices powered by Windows Phone OS after December 31, 2019.
The FAQ page reads, “We don’t explicitly restrict the use of jail-broken or unlocked devices. However, because these modifications might affect the functionality of your device, we can’t provide support for devices using modified versions of the iPhone’s operating system.”
The messaging platform has become important part of millions of lives. If you already have the app installed on your old device, you can still use it but you won’t be able to create new accounts or re-verify existing accounts. The company also said that the app will no longer be available in the Microsoft Store after July 1, 2019.
In the official page, WhatsApp said, “We will no longer actively develop for these operating systems; some features might stop functioning at any time. If you currently use an older operating system, we recommend upgrading to a newer version.”
If you are using the latest iPhone running ancient iOS iteration, you can switch to the latest iOS version by downloading the latest software update. Tap on download, install and once the installation is complete, your iPhone will reboot.